Contact
Information:
Columbia
Hager
265
Runyon Lane
Eclectic,
Alabama 36024
334-541-4352
info@whiterail.com
Our Service Pledge To
You
We always treat others as we ourselves like to be treated. We respond to all orders as quickly as possible. We take great care in inspecting, describing and packing our items. We have hundreds of satisfied customers so please make your selections with confidence.
Unconditional Guarantee Return Policy
We take extra care to fully describe our items, including any flaws. If you have any questions about the item you are ordering, please email us about the item before placing your order. Should that rare occasion arise where you feel you must return an item, please contact us for return instructions within three (3) days of receipt of your item. Upon our receipt and inspection of the returned item, we will issue a refund for your item if returned in the same condition as when
it was originally shipped. The shipping costs are not refunded and the you are responsible for shipping costs incurred in returning your purchase to us.
We
accept Visa, Mastercard, PayPal, Money Orders, Certified Checks and Personal
Checks
Shipping and Handling Policy
Buyer pays estimated shipping, insurance, and delivery confirmation charges. Most items will be shipped by
USPS Priority. We may elect to ship by some other carrier and will notify you
should
that
be the case.
Other Information
All payments must be in 'U.S. Dollars' If you are paying by check or money order and payment is not received within 7 days, your item will be returned to inventory and the sale cancelled. Items paid for by money order, PayPal, or credit card are
shipped within 3 business days. Personal checks require a waiting period of ten days for clearing before we ship.
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